Terms And Conditions

Terms and Conditions

Welcome to FlexGSM.
By accessing or using our website and services, you agree to comply with the following Terms and Conditions. Please read them carefully before making any purchase.


1. Digital Products

  • All products and services offered on this website are digital in nature (unlock services, credits, digital tools, etc.).

  • Delivery is made electronically through the customer’s registered account, dashboard, or via email after purchase confirmation.

  • No physical shipment will take place.


2. Service Nature and Limitations

  • FlexGSM acts as a digital reseller platform. Some services may depend on third-party providers (e.g., unlock servers, GSX tools, credits).

  • We do not guarantee the availability, success, or processing time of third-party services, as they may vary depending on the provider.

  • The customer understands and accepts that server downtime, delays, or provider-side cancellations are beyond our control.


3. No Refund Policy

  • Due to the irreversible nature of digital services, all sales are final.

  • Refunds, cancellations, or exchanges are not possible once an order has been submitted or credits delivered.

  • Exceptions apply only if the purchased service was not delivered due to technical error on our side, in which case store credits may be issued at our discretion.


4. License and Usage

  • Services and products purchased are for personal or business use only, as specified.

  • Unauthorized resale, redistribution, or sharing of purchased content, accounts, or credits is strictly prohibited.

  • Any violation may result in account suspension without refund.


5. Account Responsibility

  • You are fully responsible for maintaining the confidentiality of your login credentials.

  • FlexGSM is not liable for any unauthorized access or misuse of your account.

  • Customers must ensure that orders placed from their account are legitimate and authorized.


6. Compliance and Legality

  • Customers agree to use our services only for lawful purposes.

  • Illegal use is strictly prohibited, including (but not limited to):

    • Unlocking devices reported as stolen, lost, or under financial agreement.

    • Fraudulent IMEI/serial modifications.

    • Reselling services for criminal activity.

  • FlexGSM reserves the right to refuse service and/or suspend accounts involved in suspicious or unlawful activities.

  • The customer assumes full responsibility for ensuring their use of services is legal in their jurisdiction.


7. Disclaimer of Warranties

  • All products and services are provided “as is” without warranties of any kind.

  • We do not guarantee that services will always be error-free, uninterrupted, or meet customer expectations.

  • FlexGSM is not responsible for third-party delays, rejections, or outcomes beyond our control.


8. Limitation of Liability

  • FlexGSM shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services.

  • The maximum liability, under any circumstance, shall not exceed the amount paid for the service in question.


9. Modifications to Terms

  • FlexGSM reserves the right to update, modify, or change these Terms and Conditions at any time.

  • Continued use of our website after changes implies acceptance of the new terms.


10. Governing Law and Jurisdiction

  • These Terms are governed by the laws of Uruguay.

  • Any disputes shall be resolved in the competent courts of Uruguay.

  • Customers located outside Uruguay agree that jurisdiction shall remain in Uruguay.


11. Contact

If you have any questions regarding these Terms and Conditions, please contact us at:
📧 support@flexgsm.com